Not all social media development efforts are destined for Facebook greatness, but by not losing site of the needs of social media users — particularly their need to feel heard and listened to — a businesses social media development efforts are far more likely to succeed.

A recent article by the Electronic Frontier Foundation indicates that Gov. Sarah Palin’s e-mail hacker may be difficult to prosecute due to current disagreements on the interpretation of the term “electronic storage”. The Stored Communications Act (SCA) indicates that protection includes all e-mail stored on electronic devices or in electronic communications, however the Department of [...]

There can be no question that this year’s election campaign is the widest, most accessible election in this nation’s history. Hard-to-reach voters are being charged up, in a big way, as a result of social media efforts by individual citizens.
One obvious example of this – YouTube. Used early in the campaign by Barack Obama’s folks, [...]